🧐 Not convinced yet?
🍕 Domino’s: Simplifying Ordering
- Challenge: Domino’s wanted to make ordering pizza faster and more convenient.
- Solution: They introduced Dom, an AI-powered virtual assistant that allows customers to place orders via voice or text.
- Results:
- Domino’s saw a 50% increase in digital sales.
- The chatbot reduced order errors and improved customer satisfaction.
☕ Starbucks: Boosting Mobile Orders
- Challenge: Starbucks wanted to make it easier for customers to place orders on the go.
- Solution: They introduced My Starbucks Barista, an AI-powered voice assistant that allows customers to place orders via voice commands.
- Results:
- The chatbot increased mobile order volumes by 20%.
- It enhanced customer loyalty by offering a seamless ordering experience.
💻 Autodesk: Generating B2B Leads
- Challenge: Autodesk wanted to improve lead generation and qualification for their software products.
- Solution: They implemented a conversational AI chatbot on their website to engage visitors, answer questions, and qualify leads.
- Results:
- The chatbot increased qualified leads by 50%.
- It reduced the sales team’s workload by automating lead qualification.
💄 Sephora: Enhancing Customer Experience
- Challenge: Sephora wanted to improve customer engagement and provide personalized beauty recommendations.
- Solution: They implemented a conversational AI chatbot on Facebook Messenger and their website.
- Results:
- The chatbot helped customers book in-store appointments, find products, and get makeup tips.
- Sephora saw an 11% increase in booking rates for in-store services.
- Customers who engaged with the chatbot spent 10-15% more on average.